Now more than ever, consumers are searching for Banks and Credit Unions who offer eBills and Bill Pay solutions. Managing and paying bills is cumbersome task, a disjointed, and highly frictional experience for many consumers. Bills come via different delivery methods;...
In my last blog, I discussed how banks and credit unions are losing bill pay customers and members to online billers resulting in lower engagement, higher attrition and shallow relationships. In this blog, I will discuss how banks and credit unions can tame the tide...
